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Please review answers to our most frequently asked questions

Q:  How do I use FTP to send my web site to the server?
A:  Ftping is easy. You can use any FTP program you wish to "upload" your pages.   Just set the program to connect to ftp.metrocity.com.  Type your login and password (usually the same one you use to get your e-mail, and your FTP program will connect to the server and send your pages.   Once the FTP program gets set up, you'll notice three directories.  One is cgi-bin, which is where your counter programs and such go; another is logs, where a detailed roster of who looked at your site is kept; and the last one is htdocs, which is where your web pages should go.  Once you go into the htdocs directory, you are effectively in the "/" directory of your website.  For example, if you had www.mydomain.com, and you logged in and went into htdocs, you would be in http://www.mydomain.com/.

Q:  When I look at my website, for example http://www.mydomain.com/, instead of seeing my web page, all I see is a directory listing of the files in my site.  What have I done wrong?
A:  You haven't really done anything wrong at all.  To have a web page come up for your visitors when they look at your site, create a file called index.html in each directory.   If the user looks in a directory, and doesn't specify which html page they want to look at, index.html is sent to the user by default.  For example, http://www.mydomain.com/ shows the exact same page as http://www.mydomain.com/index.html.

Still Stumped?   MetroCity Support Information

24 Hour Support
MetroCity wants to see you succeed!  That's why we've implemented a 24 hour e-mail support system where you can ask and get fast answers to questions and a quick response to concerns.  Just send e-mail to support@metrocity.com.

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